top of page


Frequently Asked Questions

Parcel Locker for Condos/Apartments:

A tracking email will be sent for confirmation. She Moss LLC does not supply the parcel locker key. It's your local United States Postal Service, Fedex or UPS deliverer that supplies the locker key or ask your apartments office.

Refund/Return Policy:

She Moss LLC handmakes to order for the highest quality assurance. 

  • Due to the outbreak of COVID-19 no returns/refunds will be expected on any open or used product.

  • This product is non-returnable and non-refundable after 7 days from the time of delivery.

  • Within the 7 days you may have a full refund minus the shipping cost.

  •  Exceptions (if applicable) on damaged product meaning the components inside of package came to you damaged can be exchanged upon approval.

  • Once a refund/exchange is approved please allow 14 business days to process refund/exchange.

  • Please contact via email at

Care Instructions:

Store Sea Moss Gel immediately in the refrigerator upon delivery.

  • Shelf life for refrigerator is 30 days. If more than one jar is order at a time you may freeze for up to 90 days.

  • Consume 1-2 tablespoons recommended daily.

  • Add to smoothies, juices, teas, oatmeal, jams and more!

  • When used as a face mask apply, Sea Moss Gel to clean skin, leave mask on for 15 minutes then rinse off with water.

Product Disclaimer:

She Moss LLC is not responsible for any reactions because of using this product. If you develop skin or other sensitivity you should stop using and consultant your physician.

Everyone’s body is different for example different health related backgrounds, skin types and allergies. Therefore, a reaction to allergen may cause a negative reaction or negative skin reaction even to natural products.

This health and wellness site is intended for educational purposes.

Distributed by She Moss LLC

Support: List

She Moss LLC contact


Support: Contact
bottom of page